Terms and Conditions

Welcome to basishyasilkemporium.com. These terms and conditions outline the rules and regulations for the use of our e-commerce website.

By accessing this website, you agree to the following terms and conditions. These Terms are published and shall be construed in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 under the Information Technology Act, 2000 which requires publishing the rules and regulations, privacy policy and user agreement for access or usage of baishyasilkemporium.com If you do not agree with any part of these terms, you must not use our website.

1. General Information:
Baishya Silk Emporium is a retailer, wholesaler and manufacturer of premium silk garments, handwoven textiles, and traditional Indian attire. All products listed on our website are subject to availability.

2. Account Registration:

Eligibility: To purchase from our website, you must be 18 years of age or older.
Account Information: When you register, you agree to provide accurate and complete information. It is your responsibility to maintain the confidentiality of your account and password.

3. Products and Pricing:

Product Descriptions: We strive to ensure that all product descriptions, images, and pricing are accurate. However, we cannot guarantee that product colors will be exactly as they appear on your screen due to variations in monitor settings.
Pricing: Prices are listed in INR (Indian Rupees). Baishya Silk Emporium reserves the right to change product prices at any time without notice.
Errors in Pricing: If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or refuse orders placed for the item at the incorrect price.

4. Order Processing:

Order Confirmation: After placing an order, you will receive an email confirmation. Please review the order details carefully and inform us immediately of any discrepancies.
Order Cancellation: Orders may be canceled within 24 hours of placement. After this period, we cannot guarantee cancellation as the order may already be processed for shipment.
Right to Refuse Orders: Baishya Silk Emporium reserves the right to refuse or cancel any order due to unauthorized transactions, product unavailability, or for any other reason.

5. Shipping and Delivery:

Shipping: We offer shipping within India and internationally. Shipping charges and delivery times vary based on location.
Delivery Time: Delivery times are estimates and may vary depending on your location and unforeseen circumstances, such as delays by the courier service.
International Shipping: Additional taxes, customs duties, and fees may apply to international orders. These charges are the responsibility of the customer.

6. Return and Exchange Policy:

Eligibility: Returns are only accepted within 7 days of receipt of the product, provided the product is unused, unwashed, and in its original packaging.
Process: To initiate a return or exchange, please contact us. Once your return is approved, you will be responsible for return shipping costs unless the product is defective or incorrect.
Refunds: Once we receive the returned product, we will inspect it and process a refund within 7-10 business days. Refunds will be issued to the original payment method.

7. Payment Terms:

Payment Methods: We accept major credit and debit cards, UPI, and other available payment gateways listed at checkout.
Currency: All transactions are processed in INR (Indian Rupees).
Failed Payments: In case of a failed transaction, your order will not be processed until payment is successfully completed.

8. Intellectual Property:

Copyright: All content, including text, images, logos, and product descriptions on the Baishya Silk Emporium website, is the property of Baishya Silk Emporium and is protected by copyright laws. Unauthorized use of our content is prohibited.
Trademarks: Baishya Silk Emporium's name and logo are registered trademarks. Any use of our trademarks without express written permission is prohibited.

9. Limitation of Liability:
Baishya Silk Emporium will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, products, or services, even if we have been advised of the possibility of such damages.

10. Privacy Policy:
Your use of the website is also governed by our Privacy Policy, which can be found here. By using our website, you agree to the collection and use of your information as outlined in the Privacy Policy.

11. Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Guwahati, Assam.

12. Changes to Terms and Conditions:
Baishya Silk Emporium reserves the right to update or modify these terms at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the new terms.

Terms and Conditions

Eligibility: To purchase from our website, you must be 18 years of age or older.

Account Information: When you register, you agree to provide accurate and complete information. It is your responsibility to maintain the confidentiality of your account and password.

3. Products and Pricing:

Product Descriptions: We strive to ensure that all product descriptions, images, and pricing are accurate. However, we cannot guarantee that product colors will be exactly as they appear on your screen due to variations in monitor settings.

Pricing: Prices are listed in INR (Indian Rupees). Baishya Silk Emporium reserves the right to change product prices at any time without notice.

Errors in Pricing: If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or refuse orders placed for the item at the incorrect price.

4. Order Processing:

Order Confirmation: After placing an order, you will receive an email confirmation. Please review the order details carefully and inform us immediately of any discrepancies.

Order Cancellation: Orders may be canceled within 24 hours of placement. After this period, we cannot guarantee cancellation as the order may already be processed for shipment.

Right to Refuse Orders: Baishya Silk Emporium reserves the right to refuse or cancel any order due to unauthorized transactions, product unavailability, or for any other reason.

5. Shipping and Delivery:

Shipping: We offer shipping within India and internationally. Shipping charges and delivery times vary based on location.

Delivery Time: Delivery times are estimates and may vary depending on your location and unforeseen circumstances, such as delays by the courier service.

International Shipping: Additional taxes, customs duties, and fees may apply to international orders. These charges are the responsibility of the customer.

6. Return and Exchange Policy:

Eligibility: Returns are only accepted within 7 days of receipt of the product, provided the product is unused, unwashed, and in its original packaging.

Process: To initiate a return or exchange, please contact us. Once your return is approved, you will be responsible for return shipping costs unless the product is defective or incorrect.

Refunds: Once we receive the returned product, we will inspect it and process a refund within 7-10 business days. Refunds will be issued to the original payment method.

7. Payment Terms:

Payment Methods: We accept major credit and debit cards, UPI, and other available payment gateways listed at checkout.

Currency: All transactions are processed in INR (Indian Rupees).

Failed Payments: In case of a failed transaction, your order will not be processed until payment is successfully completed.

8. Intellectual Property:

Copyright: All content, including text, images, logos, and product descriptions on the Baishya Silk Emporium website, is the property of Baishya Silk Emporium and is protected by copyright laws. Unauthorized use of our content is prohibited.

Trademarks: Baishya Silk Emporium's name and logo are registered trademarks. Any use of our trademarks without express written permission is prohibited.