PRIVACY POLICY

Effective Date: 02.10.2024

At Baishya Silk Emporium, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.baishyasilkemporium.com, or make a purchase from us.

1. Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information: We collect personal information that you provide directly to us, such as your name, email address, phone number, billing address, and shipping address when you create an account, place an order, or contact us.
Payment Information: If you make a purchase, we collect payment information, including credit card details, through our secure payment processor.
Browsing Information: We may collect information about your device and how you interact with our website, including your IP address, browser type, pages visited, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including sending you order confirmations and tracking information.
Customer Support: To respond to your inquiries and provide customer support.
Marketing Communications: To send you promotional materials and newsletters if you have opted to receive them. You can unsubscribe at any time.
Website Improvement: To analyze user behavior and improve our website and services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies. These parties are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us improve our services. You can choose to accept or decline cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate personal information.
Request deletion of your personal information.
Opt-out of marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.